Terms and Conditions
Effective Date: January 1, 2026
Company Name: International Golden Foods Inc.
Websites: www.goldenfood.com | www.naturaldate.com
Email: info@goldenfood.com
Phone: +1 630 860 5552
Welcome to the websites of International Golden Foods Inc. By accessing or using our websites, viewing our products, clicking links to third-party marketplaces such as Amazon, accessing our wholesale portal, creating an account, or submitting an order, you agree to these Terms and Conditions.
Please read these Terms carefully. If you do not agree with these Terms, please do not use our websites or services.
- Website Purpose
Our websites are designed to provide information about our company, brands, products, retail purchase options, and wholesale ordering options.
Some products displayed on our websites may be available for retail purchase through third-party marketplaces, including Amazon. Our websites may also provide access or links to our wholesale portal for approved business customers, retailers, distributors, and wholesale buyers.
- Retail Purchases Through Amazon or Other Third-Party Marketplaces
Some product pages on our websites may include links to Amazon product pages or other third-party marketplace listings. When you click a link and complete a purchase on Amazon or another third-party marketplace, your purchase is made through that marketplace and is subject to that marketplace’s own terms, conditions, policies, payment rules, shipping rules, return policies, refund policies, and customer service procedures.
International Golden Foods Inc. does not control Amazon’s website, checkout process, payment processing, delivery timing, return authorization process, refund timing, marketplace fees, account rules, or customer service decisions.
If you purchase a product through Amazon or another third-party marketplace, you should review the applicable marketplace terms before completing your purchase. Any return, refund, replacement, shipping issue, delivery issue, payment issue, or order cancellation related to a marketplace purchase must generally be handled through that marketplace according to its policies.
- Wholesale Portal
Our websites may include a link to our wholesale portal. The wholesale portal is intended for business customers, retailers, distributors, restaurants, stores, and other approved wholesale buyers.
The wholesale portal may be new or under development. Some products, images, descriptions, packaging information, pricing, inventory, or availability may not be fully updated at all times.
Access to the wholesale portal may require registration and approval. We reserve the right to approve, deny, suspend, or terminate wholesale portal access at our discretion.
- Account Registration
Customers may be required to create an account before accessing wholesale pricing, submitting wholesale orders, or using certain features of our websites or portal.
You agree to provide accurate, current, and complete information when creating an account or submitting an order. You are responsible for keeping your login information confidential and for all activity under your account.
We may refuse, suspend, or terminate an account if we believe the information provided is inaccurate, incomplete, unauthorized, fraudulent, or used in violation of these Terms.
- Product Information
We make reasonable efforts to provide accurate product information, including product names, descriptions, images, packaging sizes, weights, ingredients, and availability. However, product information may change without notice.
Product images are for reference only. Actual packaging, labels, ingredients, sizes, weights, colors, and product appearance may vary.
Customers are responsible for reviewing product details, labels, ingredients, allergen information, storage requirements, and marketplace information before purchasing, reselling, or using any product.
- Food Product Disclaimer
Our products may include food items, grocery products, dates, rice, snacks, herbs, spices, dried fruits, nuts, or other food-related products.
Customers should always read the product label, ingredient list, allergen statement, storage instructions, and expiration or best-by information before consuming or reselling any product.
Product information on our websites is provided for general informational purposes only and should not replace the information printed on the actual product label.
- Pricing
Prices displayed on our websites, Amazon listings, wholesale portal, emails, invoices, or other communications may vary based on sales channel, customer type, order quantity, promotions, discounts, availability, shipping method, market conditions, or other business factors.
Retail prices shown on Amazon or other third-party marketplaces are controlled by the applicable marketplace listing and may change without notice.
Wholesale prices shown in the portal are subject to review and final confirmation. Wholesale pricing may be adjusted based on order quantity, product availability, shipping requirements, promotions, discounts, or customer agreement.
We reserve the right to correct pricing errors, update pricing, apply discounts, remove discounts, or contact the customer before finalizing an order.
- Wholesale Orders
Wholesale customers may submit orders through the wholesale portal, by email, by phone, or by contacting our sales team directly.
Submitting an order through the wholesale portal does not guarantee final acceptance of the order. All wholesale orders are subject to review, product availability, payment approval, credit approval, shipping requirements, and final price confirmation by International Golden Foods Inc.
We reserve the right to accept, reject, cancel, or modify any wholesale order for any reason, including pricing errors, inventory shortages, discontinued products, minimum order requirements, shipping limitations, payment issues, or incorrect product information.
- Product Availability
Product availability may change at any time. Some products may be out of stock, delayed, discontinued, replaced, or temporarily unavailable.
If a product is unavailable after an order is submitted, we may contact the customer to offer a replacement, backorder option, price adjustment, partial shipment, credit, refund, or order modification.
- Payment Terms
Payment terms may vary depending on the customer account, order size, credit approval, payment history, and prior business relationship.
Unless otherwise agreed in writing, payment must be made according to the invoice terms provided by International Golden Foods Inc.
Late payments may result in order delays, suspension of account access, cancellation of credit terms, collection activity, or additional charges where permitted by law.
- Shipping and Delivery for Wholesale Orders
Shipping and delivery options may vary based on product type, order quantity, destination, temperature requirements, carrier availability, warehouse schedule, and customer agreement.
Any delivery dates or transit times provided are estimates only unless expressly confirmed in writing. We are not responsible for delays caused by carriers, weather, traffic, warehouse delays, incorrect delivery information, customer unavailability, emergencies, acts of God, or events outside our reasonable control.
Customers are responsible for providing accurate shipping and delivery information.
- Receiving Products
Customers should inspect all products immediately upon delivery or pickup.
Any shortage, damage, incorrect item, temperature issue, quality concern, or delivery problem should be reported to International Golden Foods Inc. as soon as possible, preferably within 24 to 48 hours of receiving the order.
We may require photos, invoice numbers, product lot numbers, expiration dates, delivery documents, and other information to review any claim.
Failure to report an issue promptly may limit our ability to provide a credit, replacement, refund, or other resolution.
- Returns, Credits, and Claims
Returns, credits, refunds, or replacements for wholesale orders must be approved by International Golden Foods Inc. in advance.
Food products may not be eligible for return unless there is a verified issue, damage, incorrect shipment, quality concern, or other approved reason.
Approved credits, refunds, or replacements will be handled case by case. We reserve the right to refuse returns that are not authorized, opened, damaged after delivery, improperly stored, mishandled, altered, expired, or reported too late.
Products purchased through Amazon or another third-party marketplace are subject to the return and refund policies of that marketplace.
- Customer Responsibility for Storage and Handling
After delivery or pickup, customers are responsible for proper storage, handling, transportation, display, resale, and use of the products.
For food products, customers must follow all applicable storage, food safety, handling, labeling, resale, and regulatory requirements.
International Golden Foods Inc. is not responsible for spoilage, damage, contamination, quality issues, or product loss caused by improper storage, handling, transportation, display, or misuse after delivery or pickup.
- Third-Party Links
Our websites may contain links to Amazon, other marketplaces, social media platforms, delivery partners, payment services, or other third-party websites.
These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, policies, privacy practices, pricing, availability, checkout process, shipping, returns, refunds, customer service, or business practices.
Accessing a third-party website is at your own risk and may be subject to that third party’s terms and policies.
- Website Content and Intellectual Property
All website content, including product images, product descriptions, logos, trademarks, brand names, text, graphics, videos, banners, icons, and design elements, belongs to International Golden Foods Inc., its brands, its suppliers, or its licensors.
You may not copy, reproduce, modify, distribute, display, sell, reuse, or use our content for commercial purposes without written permission from International Golden Foods Inc.
- Prohibited Use
You agree not to misuse our websites, wholesale portal, product information, pricing information, images, or account access.
Prohibited use includes, but is not limited to:
- Attempting to access unauthorized areas of the website or portal;
- Sharing wholesale login information with unauthorized parties;
- Copying confidential wholesale pricing;
- Using the website for fraudulent or unlawful purposes;
- Interfering with website security or functionality;
- Uploading harmful code, malware, or unauthorized content;
- Misrepresenting your identity, business, or authority to purchase products.
We may suspend or terminate access if we believe a user has violated these Terms.
- Promotions and Discounts
Promotions, discounts, coupons, special offers, and price adjustments may be limited by time, quantity, product type, customer eligibility, sales channel, order size, or availability.
We reserve the right to change, cancel, limit, or refuse any promotion or discount at our discretion, where permitted by law.
Promotions available on Amazon or other marketplaces may be subject to the rules and conditions of that marketplace.
- No Medical or Health Claims
Product information on our websites is for general informational and marketing purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and legally permitted.
Customers should consult a qualified professional regarding dietary, allergy, medical, or health-related concerns.
- Disclaimer of Warranties
Our websites, portal, product information, and online content are provided on an “as is” and “as available” basis.
We do not guarantee that the websites or portal will always be available, uninterrupted, secure, error-free, or fully updated.
We may correct errors, revise product information, update prices, modify content, suspend portal access, or discontinue website features at any time.
- Limitation of Liability
To the maximum extent permitted by law, International Golden Foods Inc. shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our websites, portal, product information, third-party links, products, services, order delays, product shortages, pricing errors, or marketplace purchases.
For wholesale orders placed directly with International Golden Foods Inc., our total liability for any claim shall not exceed the amount paid by the customer for the specific product or order related to the claim.
For purchases completed through Amazon or another third-party marketplace, any claim related to payment, shipping, returns, refunds, delivery, or marketplace checkout must generally be handled through the applicable marketplace according to its policies.
- Indemnification
You agree to defend, indemnify, and hold harmless International Golden Foods Inc., its owners, employees, agents, affiliates, suppliers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our websites, violation of these Terms, improper resale or handling of products, unauthorized use of our content, or violation of applicable laws.
- Changes to These Terms
We may update or revise these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
Continued use of our websites, wholesale portal, or services after changes are posted means you accept the updated Terms.
- Governing Law
These Terms and Conditions are governed by the laws of the State of Illinois, unless otherwise required by applicable law.
Any dispute related to these Terms, our websites, wholesale portal, or direct wholesale transactions with International Golden Foods Inc. shall be handled according to applicable law and jurisdiction requirements.
- Contact Information
For questions about products, pricing, orders, account access, wholesale portal access, or these Terms and Conditions, please contact us:
International Golden Foods Inc.
Website: www.goldenfood.com
Website: www.naturaldate.com
Email: info@goldenfood.com
Phone: +1 630 860 5552
- Important Order Notice
All wholesale orders submitted through the portal are subject to final review, product availability, payment approval, and price confirmation by International Golden Foods Inc.
Retail purchases completed through Amazon or another third-party marketplace are subject to the applicable marketplace’s terms, conditions, shipping policies, return policies, and refund procedures.
